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Terms and Conditions

Customer Care

Welcome to Metal Wall Art UK's Customer Care section. We are committed to providing excellent service to our customers. If you have any questions or concerns, please feel free to contact us.


We manufacture and sell modern metal wall art ranging from simple to complex designs with a powder-coated finish suitable for both indoor and outdoor use. Our pieces are designed and made in the UK with the highest quality materials and attention to detail.


At Metal Wall Art UK, we value our customers and their satisfaction is our top priority. We pride ourselves on providing exceptional customer service and will do our utmost to resolve any issues or queries you may have.


Please don't hesitate to contact us if you need assistance with any aspect of our products or services. We are always happy to help.

Privacy & Safety

At Metal Wall Art UK, we take your privacy and safety seriously. We understand the importance of protecting your personal information and are committed to keeping it secure.
We will never share your information with third parties without your consent, unless required by law. We use secure payment methods to ensure your information is protected during checkout. We may contact you after your purchase to provide updates on your order or to request feedback, but we will never send unsolicited marketing materials.
If you have any questions or concerns about our privacy and safety policies, please don't hesitate to contact us.

Wholesale Inquiries

We welcome wholesale inquiries from retailers who are interested in selling our products. Our range of modern metal wall art is perfect for home decor stores, gift shops, and more.
If you are interested in becoming a Metal Wall Art UK stockist, please contact us with your details and we will be in touch to discuss our wholesale options.

Shipping Policy

At Metal Wall Art UK, we offer free shipping on all orders within the UK. We aim to dispatch your order within 3-5 business days and you can expect to receive your order within 7-10 business days from the date of dispatch. Please note that shipping times may vary depending on your location.

 

All of our products are carefully packaged to ensure they arrive in perfect condition. If you have any special packaging requirements, please let us know and we will do our best to accommodate your request. We aim to provide our customers with the best possible shipping experience and will keep you updated throughout the shipping process.

Return & Exchange Policy

We want you to be completely satisfied with your purchase from Metal Wall Art UK. If you are not happy with your order, you may return it to us within 14 days of receiving it for a full refund or exchange.

 

To initiate a return or exchange, please contact us with your order number and the reason for your return. We will provide you with a return address and instructions on how to proceed. Please note that you will be responsible for the cost of returning the item to us.

 

Once we receive your returned item, we will inspect it to ensure that it is in its original condition. We will then process your refund or exchange within 5-7 business days. If you have any questions or concerns about our shipping or return policies, please don't hesitate to contact us.

Payment Methods

  • Credit / Debit Cards

  • PayPal

  • Apple Pay

  • Clearpay

We accept a range of payment methods to make your shopping experience as convenient as possible. All transactions are secure and your information is protected.

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