SHIPPING AND RETURNS
Shipping Policy
At Metal Art Work UK, we offer free shipping on all orders within the UK. We aim to dispatch your order within 3-5 business days and you can expect to receive your order within 7-10 business days from the date of dispatch. Please note that shipping times may vary depending on your location.
All of our products are carefully packaged to ensure they arrive in perfect condition. If you have any special packaging requirements, please let us know and we will do our best to accommodate your request. We aim to provide our customers with the best possible shipping experience and will keep you updated throughout the shipping process.
Return & Exchange Policy
We want you to be completely satisfied with your purchase from Metal Art Work UK. If you are not happy with your order, you may return it to us within 14 days of receiving it for a full refund or exchange.
To initiate a return or exchange, please contact us with your order number and the reason for your return. We will provide you with a return address and instructions on how to proceed. Please note that you will be responsible for the cost of returning the item to us.
Once we receive your returned item, we will inspect it to ensure that it is in its original condition. We will then process your refund or exchange within 5-7 business days.
If you have any questions or concerns about our shipping or return policies, please don't hesitate to contact us.